Frequently Asked Questions

General

What is BetterPreachingApp.com?

BetterPreachingApp.com is a tool for pastors built by a fellow pastor-scholar to develop canonically informed messages (sermons) more efficiently with tools that guide sermon preparation toward Scripture's unified witness to Christ.

What is canonical intelligence?

Canonical intelligence is seeing how a biblical passage, book, or doctrine fits within the grand, unified narrative of Scripture. See more here.

Will BetterPreachingApp.com work on a mobile device?

BetterPreachingApp.com was designed for the best experience on laptop and desktop devices, giving the writing tools room to work the way they're meant to. Our marketing site is fully mobile-friendly, but we recommend a laptop or desktop when you're writing and managing messages in the app.

I found a bug or have feedback — how do I let you know?

Use the Contact & Support form, or send an email directly to support@betterpreachingapp.com. Replies are generally sent within 48 hours.

Billing & Plans

How much does it cost?

The base plan is $24.99/month (or $250/year billed annually). The Shepherd's Staff add-on is an additional $19.99/month, bringing the combined plan to $44.98/month (or $450/year). See the Pricing page for current details.

Is there a free trial?

Yes — new accounts can start with a free trial. A valid payment method is required to start the trial, but you won't be charged if you cancel before it ends. Trials are limited to one per person.

How do I cancel my subscription?

Cancel anytime from Settings → Billing, or by emailing support@betterpreachingapp.com. Cancellation takes effect at the end of your current billing period, and you'll keep access through the end of the period you've already paid for.

Can I add or remove the Shepherd's Staff add-on later?

Yes — from Settings → Billing → Change plan, you can add or remove the add-on, or switch between monthly and yearly billing. You'll see the new price and any prorated charge or credit before confirming.

What happens to my data if I cancel or delete my account?

Cancelling only stops future billing — your account and data stay exactly as they are, and you keep access through the end of your paid period. Deleting your account is a separate, permanent action: it immediately and irreversibly removes your data, so we recommend exporting your data from Settings first if you'd like to keep a copy.

Can I share my account with other staff at my church?

No — each account is for individual use only. If your church has multiple preaching staff, see our Church Staff Access options on the Pricing page for a team plan.

Can I get a refund?

Subscription fees are generally non-refundable. If you believe you were charged in error, contact support@betterpreachingapp.com within 7 days of the charge and we'll review your request.

The Shepherd's Staff

What is The Shepherd's Staff?

A paid mentorship add-on where you can ask sermon- and ministry-related questions and receive guidance from Dr. Mark Richardson. Questions are typically answered within 48 hours.

Is there a window for submitting new questions?

New questions can be submitted Sunday 5:00 PM through Friday 5:00 PM (CST). This keeps response times reliable and gives weekends for sermon preparation.

I'm a student in a class using The Shepherd's Staff — how do I join?

If your professor gave you a class code, enter it on the student sign-up page when creating your account. If you already have an account, open a new question in The Shepherd's Staff and choose "Have a class code instead?" to link your account to your class.

Is this pastoral or professional counseling?

No. The Shepherd's Staff provides message-specific guidance related to your sermon preparation from Dr. Richardson. It is not a substitute for pastoral counseling, professional counseling, or legal/medical advice.

Account & Privacy

How do I change my password or email address?

Open Settings → General. Changing your email requires your current password and a confirmation link sent to the new address; your current email stays active until you confirm it.

Do you sell my personal information?

No. We do not sell your personal information. We may share it with trusted service providers (hosting, payments, analytics, customer support, email) who help us operate the service.

Is there a minimum age to use BetterPreachingApp.com?

Yes. You must be 18 or older to create an account, submit personal information, or purchase a subscription.

What is the Msekwa Fund?

Ten percent of every BetterPreachingApp.com subscription is donated to the Msekwa Fund. See the Msekwa Fund page for more.

Still have questions? Contact support.

BetterPreachingApp.com — Canonical Sermon Preparation for Pastors